Privacy policy
Last updated: January 14, 2026
Awefurni (“we,” “us,” or “our”) operates this website and online store (the “Services”) to provide customers with custom, made-to-order wooden furniture. The Services are hosted and powered by Shopify, which enables us to sell products and process payments securely.
This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit, interact with, or make a purchase through our Services, or otherwise communicate with us.
If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. It does not include information that has been anonymized or de-identified.
Depending on how you interact with the Services and where you reside, we may collect the following categories of personal information:
Information you provide directly
- Contact details: name, billing address, shipping address, email address, phone number
- Order information: product specifications, customization details, measurements, order notes
- Payment information: payment method details and transaction confirmations (payment processing is handled securely by Shopify and its payment partners; we do not store full payment card numbers)
- Account information: username, password, preferences, and settings (if you create an account)
- Communications: messages you send to us, including customer support inquiries or feedback
Information collected automatically
- Device and technical data: IP address, browser type, device identifiers, operating system
- Usage data: pages viewed, products interacted with, time spent on the Services, referring URLs
- Cookies and similar technologies used to operate, analyze, and improve the Services
Information from third parties
- Shopify and service providers that support payments, analytics, marketing, security, and hosting
- Advertising and marketing partners, where permitted by law
- Logistics, manufacturing, and fulfillment partners involved in producing and delivering your order
2. How We Use Your Personal Information
We use personal information for the following purposes:
Provide and operate the Services
- To process and fulfill orders
- To manufacture, package, and ship made-to-order products
- To communicate with you about your order, account, or inquiries
- To manage customer support and order-related issues
Customization and AI-assisted design
- To generate or customize product designs using automated or AI-assisted tools, based on order specifications and preferences you provide
Improve and personalize the Services
- To understand how customers use our website
- To improve product offerings, website functionality, and user experience
Marketing and advertising
- To send promotional or informational emails (you may unsubscribe at any time)
- To display advertisements on our website or third-party platforms, where permitted by law
Security, fraud prevention, and legal compliance
- To protect against fraud, abuse, and unauthorized activity
- To comply with applicable laws, regulations, and legal processes
- To enforce our Terms of Service and other policies
3. How We Disclose Personal Information
We may share your personal information in the following circumstances:
- With Shopify, which hosts our store and processes data as described in the Shopify Consumer Privacy Policy
- With service providers who perform services on our behalf (payment processing, analytics, email delivery, IT support, cloud storage)
- With international manufacturing and fulfillment partners, including partners located in Vietnam, solely for the purpose of producing, packaging, and shipping your made-to-order products
- With marketing and advertising partners, subject to your rights and applicable law
- With affiliates or within our corporate group
- In connection with a business transaction, such as a merger, acquisition, or sale of assets
- When required by law, legal process, or to protect our rights, customers, or Services
We do not sell personal information for monetary consideration.
4. Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information to provide and improve its services. Information submitted through our store may be processed by Shopify and its partners in countries other than your own.
Shopify may use certain data collected from your interactions with our store and other merchants to provide enhanced features. In those cases, Shopify is responsible for processing that data and responding to privacy rights requests related to it.
You can learn more at:
https://privacy.shopify.com/
5. Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing personal information.
6. Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us so we can delete it. We do not knowingly sell or share personal information of individuals under 16 years of age.
7. Security and Data Retention
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
- Fulfill orders and provide the Services
- Comply with legal and accounting obligations
- Resolve disputes and enforce our agreements
8. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access or request a copy of your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request data portability
- Opt out of targeted advertising or certain data sharing
If your browser supports Global Privacy Control (GPC) signals, we will honor them where required by law.
You may exercise your rights by contacting us using the details below. We may need to verify your identity before responding.
We will not discriminate against you for exercising your privacy rights.
9. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries outside your country of residence, including Vietnam and the United States.
Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to protect international data transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last updated” date.
11. Your Privacy Rights Under California Law (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding your personal information.
Categories of Personal Information We Collect
We may collect the following categories of personal information: identifiers (name, email address, phone number, mailing address, IP address); commercial information (products purchased, order history, payment records); internet or electronic network activity (browsing history, pages viewed, search terms, interactions with our site); geolocation data (approximate location based on IP address); and inferences drawn from the above to create a profile reflecting your preferences.
How We Use Your Information
We collect and use personal information for business purposes including: processing and fulfilling orders, providing customer service, personalizing your shopping experience, sending marketing communications (with your consent), improving our website, preventing fraud, and complying with legal obligations.
Third-Party Sharing
We may share personal information with service providers that help us operate our business, including Shopify (e-commerce platform), Google (analytics and advertising), and Meta (advertising and conversion tracking). We do not sell personal information in the traditional sense. However, some sharing of data with advertising partners for targeted advertising may be considered a "sale" or "sharing" under CCPA/CPRA.
Your Rights
As a California resident, you have the right to:
- Know and Access — Request what personal information we have collected, used, disclosed, or sold about you in the past 12 months.
- Delete — Request deletion of your personal information, subject to certain exceptions.
- Correct — Request correction of inaccurate personal information.
- Opt-Out of Sale or Sharing — Direct us to stop selling or sharing your personal information for cross-context behavioral advertising. You may submit this request through our "Your Privacy Choices" page.
- Limit Use of Sensitive Personal Information — Direct us to limit the use of your sensitive personal information to purposes necessary for providing our services.
- Non-Discrimination — Exercise any of these rights without receiving discriminatory treatment.
How to Submit a Request
To exercise your rights, please contact us at support@awefurni.com with the subject line "CCPA Privacy Request." We will verify your identity before processing your request and respond within 45 days. You may also designate an authorized agent to submit requests on your behalf.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:
Awefurni
Email: support@awefurni.com
Registered business address: Vikcom LLC, 25722 Kingsland, BLVD Ste 103F, Katy, 77494 Texas, United States
Support Hours: Monday to Friday, 8:00 AM to 6:00 PM (EST)
